Welcome to the Support Centre
POPULAR QUESTIONS
The date I want shows availability, why can't I book it?
I am running late
How long is the trail at Christmas at Bedgebury?
Where is Christmas at Bedgebury and how do I get there?
Is there parking?
Can I bring my dog?
Can I pay with cash or card at the trail?
Can I have a catering stand at the Trails?
Can I use a different car for my Christmas Trails parking pass?
Can I purchase food and drink at Christmas at Bedgebury?
Can I change the date of my booking?
Can I show my E-Tickets on my phone?
Am I eligible for a free personal assistant ticket?
Can I bring my drone to the Christmas Trail?
I purchased TicketPlan, can I have a refund?
What are the trail times for Christmas at Bedgebury?
Only one name is displayed on the tickets
I have already placed an order, can I add refund protection?
Can you resend my E-Tickets?
Can we see Father Christmas at Christmas at Bedgebury?
Are there toilets?
Where do I book complimentary tickets for the Trails?
Do you have a waiting list for the Christmas trails?
I am due a refund but I have new card details.
I have an offer code but I don't know where to input it
Is there a gift shop at Christmas at Bedgebury?
Is there a ‘relaxed session' for Christmas at Bedgebury?
What rides are available at Christmas at Bedgebury?
What time does Christmas at Bedgebury finish?
Do you have blue badge parking for visitors with disabilities?
I am running late
How long is the trail at Christmas at Bedgebury?
Where is Christmas at Bedgebury and how do I get there?
Is there parking?
Can I bring my dog?
Can I pay with cash or card at the trail?
Can I have a catering stand at the Trails?
Can I use a different car for my Christmas Trails parking pass?
Can I purchase food and drink at Christmas at Bedgebury?
Can I change the date of my booking?
Can I show my E-Tickets on my phone?
Am I eligible for a free personal assistant ticket?
Can I bring my drone to the Christmas Trail?
I purchased TicketPlan, can I have a refund?
What are the trail times for Christmas at Bedgebury?
Only one name is displayed on the tickets
I have already placed an order, can I add refund protection?
Can you resend my E-Tickets?
Can we see Father Christmas at Christmas at Bedgebury?
Are there toilets?
Where do I book complimentary tickets for the Trails?
Do you have a waiting list for the Christmas trails?
I am due a refund but I have new card details.
I have an offer code but I don't know where to input it
Is there a gift shop at Christmas at Bedgebury?
Is there a ‘relaxed session' for Christmas at Bedgebury?
What rides are available at Christmas at Bedgebury?
What time does Christmas at Bedgebury finish?
Do you have blue badge parking for visitors with disabilities?