Welcome to the Support Centre
POPULAR QUESTIONS
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets.
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
Where can I buy Christmas at Bedgebury tickets?
What are the prices for Christmas at Bedgebury?
Can I bring my dog?
Why can’t I proceed to payment without selecting Refund Protection?
How long is the trail at Christmas at Bedgebury?
Where is Christmas at Bedgebury and how do I get there?
I purchased TicketPlan, can I have a refund?
Can I change the date of my booking?
The date I want shows availability, why can't I book it?
Is there parking?
Is there a group rate?
Do you have a waiting list for the Christmas trails?
I want to contact customer service
Is there a ‘quieter access’ session for Christmas at Bedgebury?
Can I book a carer ticket?
Can I have a refund?
What if the event is cancelled, how do I get a refund?
I have purchased the incorrect tickets, can I have a refund?
Can you resend my E-Tickets?
Is the event accessible?
Can I hire a wheelchair?
How do I become a Member of Bedgebury National Pinetum and Forest?
Can we exit the trail at Christmas at Bedgebury before it ends?
Can I bring my drone to the Christmas Trail?
I need more than one carer for Christmas at Bedgebury, what should I do?
Forgotten booking reference number?
Only one name is displayed on the tickets.
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
Where can I buy Christmas at Bedgebury tickets?
What are the prices for Christmas at Bedgebury?
Can I bring my dog?
Why can’t I proceed to payment without selecting Refund Protection?
How long is the trail at Christmas at Bedgebury?
Where is Christmas at Bedgebury and how do I get there?
I purchased TicketPlan, can I have a refund?
Can I change the date of my booking?
The date I want shows availability, why can't I book it?
Is there parking?
Is there a group rate?
Do you have a waiting list for the Christmas trails?
I want to contact customer service
Is there a ‘quieter access’ session for Christmas at Bedgebury?
Can I book a carer ticket?
Can I have a refund?
What if the event is cancelled, how do I get a refund?
I have purchased the incorrect tickets, can I have a refund?
Can you resend my E-Tickets?
Is the event accessible?
Can I hire a wheelchair?
How do I become a Member of Bedgebury National Pinetum and Forest?
Can we exit the trail at Christmas at Bedgebury before it ends?
Can I bring my drone to the Christmas Trail?
I need more than one carer for Christmas at Bedgebury, what should I do?
Forgotten booking reference number?