Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am trying to book tickets but I keep getting an error message.
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets.
My transaction is still showing as pending, can you confirm the order has gone through?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
I have an offer code but I don't know where to input it
How long is the trail at Christmas at Bedgebury?
Where is Christmas at Bedgebury and how do I get there?
Can I bring my dog?
My card has been declined, what should I do?
Do I need to buy a car parking ticket to park at Christmas at Bedgebury?
Can I purchase food and drink at Christmas at Bedgebury?
Can I change the date of my booking?
How do I book a carer's ticket for Christmas at Bedgebury?
Can I have a catering stand at the Trails?
How long does my refund take to clear?
I am trying to book tickets but it says 'Tickets not available'.
Can we see Father Christmas at Christmas at Bedgebury?
What are the trail times for Christmas at Bedgebury?
Can I bring my drone to the Christmas Trail?
What are the prices for Christmas at Bedgebury?
Can I add extra tickets to my order?
Can I have a refund?
Can I use a different car for my Christmas Trails parking pass?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am trying to book tickets but I keep getting an error message.
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets.
My transaction is still showing as pending, can you confirm the order has gone through?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
I have an offer code but I don't know where to input it
How long is the trail at Christmas at Bedgebury?
Where is Christmas at Bedgebury and how do I get there?
Can I bring my dog?
My card has been declined, what should I do?
Do I need to buy a car parking ticket to park at Christmas at Bedgebury?
Can I purchase food and drink at Christmas at Bedgebury?
Can I change the date of my booking?
How do I book a carer's ticket for Christmas at Bedgebury?
Can I have a catering stand at the Trails?
How long does my refund take to clear?
I am trying to book tickets but it says 'Tickets not available'.
Can we see Father Christmas at Christmas at Bedgebury?
What are the trail times for Christmas at Bedgebury?
Can I bring my drone to the Christmas Trail?
What are the prices for Christmas at Bedgebury?
Can I add extra tickets to my order?
Can I have a refund?
Can I use a different car for my Christmas Trails parking pass?