Welcome to the Support Centre
POPULAR QUESTIONS
Can I book a carer ticket?
Is there parking?
Can I upgrade my child ticket to an adult ticket?
When will I receive my E-Tickets?
I have purchased the incorrect tickets, can I have a refund?
My tickets have arrived and they are incorrect
Is there a group rate available?
Can I amend my order?
How do I upgrade my tickets?
Can I change the time of my booking?
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
I want to confirm my order
How do I book Afternoon Tea for Blenheim Palace?
Forgotten booking reference number?
What if the event is cancelled, how do I get a refund?
Can I leave and come back in?
Can I pay with cash or card at the trail?
Sustainability and Ecology
Privacy Policy
Can I have a catering stand at the Trails?
Can I bring my drone to the Christmas Trail?
Can I exit the trail and come back in?
There was an issue at the event, how do I get in touch?
Can I use my confirmation email for entry?
Is there parking?
Can I upgrade my child ticket to an adult ticket?
When will I receive my E-Tickets?
I have purchased the incorrect tickets, can I have a refund?
My tickets have arrived and they are incorrect
Is there a group rate available?
Can I amend my order?
How do I upgrade my tickets?
Can I change the time of my booking?
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
I want to confirm my order
How do I book Afternoon Tea for Blenheim Palace?
Forgotten booking reference number?
What if the event is cancelled, how do I get a refund?
Can I leave and come back in?
Can I pay with cash or card at the trail?
Sustainability and Ecology
Privacy Policy
Can I have a catering stand at the Trails?
Can I bring my drone to the Christmas Trail?
Can I exit the trail and come back in?
There was an issue at the event, how do I get in touch?
Can I use my confirmation email for entry?