The date I want shows availability, why can't I book it?
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have not received my refund.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets
I have sent a message via the contact form, how will I receive my reply?
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
I am due a refund but I have new card details.
Can I change the date of my booking?
Where is the entrance to Christmas at Bute Park?
Can I book a carer ticket?
How much are tickets?
Can I add extra tickets to my order?
Can you resend my E-Tickets?
I am running late
Where is Christmas at Bute Park and how do I get there?
Is there parking?
How long is the trail at Christmas at Bute Park?
How long can we stay after the light trail?
What happens if it's bad weather?
Can I purchase food and drink on site at Christmas at Bute Park?
Can I amend my order?
What are the trail times for Christmas at Bute Park?
Can I have a refund?
What are the ground conditions like?
Where can I buy tickets for Christmas at Bute Park?
Can I change the time of my booking?