Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
The date I want shows availability, why can't I book it?
Is there parking?
Where can I buy tickets for Christmas at Bute Park?
Can I buy tickets on the day?
Can I add extra tickets to my order?
I want to confirm my order.
Can I change the name on my order?
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is there a group rate available?
How much are tickets?
Is the event accessible?
Can I book a carer ticket?
Can I have a refund?
How do I update my contact number?
I have purchased the incorrect tickets, can I have a refund?
How do I change my address?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
The date I want shows availability, why can't I book it?
Is there parking?
Where can I buy tickets for Christmas at Bute Park?
Can I buy tickets on the day?
Can I add extra tickets to my order?
I want to confirm my order.
Can I change the name on my order?
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is there a group rate available?
How much are tickets?
Is the event accessible?
Can I book a carer ticket?
Can I have a refund?
How do I update my contact number?
I have purchased the incorrect tickets, can I have a refund?
How do I change my address?