Welcome to the Support Centre
POPULAR QUESTIONS
I have purchased the incorrect tickets, can I have a refund?
What are the prices for Christmas at Delamere Forest?
Can I have a refund?
How do I track my order?
Can I add car parking to my booking?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is there a group rate available?
Can I change the date of my booking?
Can I upgrade my child ticket to an adult ticket?
How do I upgrade my tickets?
My tickets have arrived and they are incorrect
Can I change the time of my booking?
Can I amend my order?
Is the event accessible?
Can I buy tickets on the day?
Is there parking?
Can I book a carer ticket?
How long is the trail at Christmas at Delamere Forest?
Can I bring my dog?
What if the event is cancelled, how do I get a refund?
What are the last entry times for Christmas at Delamere Forest?
Can I purchase food and drink at Christmas at Delamere Forest?
What rides are available at Christmas at Delamere Forest?
What are the dates for Christmas at Delamere Forest?
What are the prices for Christmas at Delamere Forest?
Can I have a refund?
How do I track my order?
Can I add car parking to my booking?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is there a group rate available?
Can I change the date of my booking?
Can I upgrade my child ticket to an adult ticket?
How do I upgrade my tickets?
My tickets have arrived and they are incorrect
Can I change the time of my booking?
Can I amend my order?
Is the event accessible?
Can I buy tickets on the day?
Is there parking?
Can I book a carer ticket?
How long is the trail at Christmas at Delamere Forest?
Can I bring my dog?
What if the event is cancelled, how do I get a refund?
What are the last entry times for Christmas at Delamere Forest?
Can I purchase food and drink at Christmas at Delamere Forest?
What rides are available at Christmas at Delamere Forest?
What are the dates for Christmas at Delamere Forest?