I purchased TicketPlan, can I have a refund?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have E-tickets, how do I separate them?
What are TicketPlan's Terms and Conditions?
Do I need to buy a parking ticket to park at Christmas at Gibside?
Where is Christmas at Gibside and how do I get there?
I have sent a message via the contact form, how will I receive my reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Do I need to bring proof of disability for the Trails?
I am trying to book tickets but I keep getting an error message.
Can I change the date of my booking?
Can I add extra tickets to my order?
How do I book a carer's ticket for Christmas at Gibside?
Only one name is displayed on the tickets.
Can I show my E-Tickets on my phone?
How long is the trail at Christmas at Gibside?
How long does my refund take to clear?
I have sent an email, how long does it take to get a reply?
Can I have a catering stand at the Trails?
Can I purchase food and drink at Christmas at Gibside?
Can we see Father Christmas at Christmas at Gibside?
Can I bring my dog?
I have received an email from PayPal but haven't received a confirmation email from you.
Why can’t I proceed to payment without selecting Refund Protection?
Can I have a refund?
What are the time slots for Christmas at Gibside?
My card has been declined, what should I do?
What are the prices for Christmas at Gibside?