Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
Only one name is displayed on the tickets.
My card has been declined, what should I do?
Sustainability and Ecology
I purchased TicketPlan, can I have a refund?
Can I have a catering stand at the Trails?
Do you have a waiting list for the Christmas trails?
Is there parking?
TicketPlan Application Form.
Where do I book volunteer complimentary tickets for the Trails?
Why can’t I proceed to payment without selecting Refund Protection?
What if the event is cancelled, how do I get a refund?
Can I have physical tickets sent to me instead of E-Tickets?
I am running late.
Is the event accessible?
Can I buy tickets on the day?
I have sent an email, how long does it take to get a reply?
What are TicketPlan's Terms and Conditions?
Do you sell gift vouchers for the Trails?
The date I want shows availability, why can't I book it?
Is there a group rate?
Can I book a carer ticket?
Can I purchase food and drink at Christmas at Gibside?
Can I add extra tickets to my order?
Can I have a refund?
My tickets have arrived and they are incorrect.
Can I change the time of my booking?