Welcome to the Support Centre
POPULAR QUESTIONS
Can I have a refund?
How do I track my order?
Can I add car parking to my booking?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is there a group rate available?
Is the event accessible?
Can I buy tickets on the day?
Is there parking?
Can I book a carer ticket?
Can I purchase food and drink at Christmas at Hillsborough Castle and Gardens?
My tickets have arrived and they are incorrect
Can I change the time of my booking?
I have purchased the incorrect tickets, can I have a refund?
Can I amend my order?
Can I change the date of my booking?
Can I bring my dog?
What are the prices for Christmas at Hillsborough Castle and Gardens?
What are the last entry times for Christmas at Hillsborough Castle and Gardens?
Is there a quiet access session at Christmas at Hillsborough Castle and Gardens?
What are the dates for Christmas at Hillsborough Castle and Gardens?
There was an issue at the event, how do I get in touch?
How do I update my contact number?
How do I change my address?
How do I track my order?
Can I add car parking to my booking?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is there a group rate available?
Is the event accessible?
Can I buy tickets on the day?
Is there parking?
Can I book a carer ticket?
Can I purchase food and drink at Christmas at Hillsborough Castle and Gardens?
My tickets have arrived and they are incorrect
Can I change the time of my booking?
I have purchased the incorrect tickets, can I have a refund?
Can I amend my order?
Can I change the date of my booking?
Can I bring my dog?
What are the prices for Christmas at Hillsborough Castle and Gardens?
What are the last entry times for Christmas at Hillsborough Castle and Gardens?
Is there a quiet access session at Christmas at Hillsborough Castle and Gardens?
What are the dates for Christmas at Hillsborough Castle and Gardens?
There was an issue at the event, how do I get in touch?
How do I update my contact number?
How do I change my address?