Welcome to the Support Centre
POPULAR QUESTIONS
Can I pay with cash or card at the trail?
Can I have a refund?
How do I track my order?
Can I add car parking to my booking?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is there a group rate available?
Can I upgrade my child ticket to an adult ticket?
How do I upgrade my tickets?
Can I change the date of my booking?
I have purchased the incorrect tickets, can I have a refund?
My tickets have arrived and they are incorrect
Can I change the time of my booking?
Can I amend my order?
Is the event accessible?
Can I buy tickets on the day?
Is there parking?
Can I book a carer ticket?
What are the time slots for Christmas at Kingston Lacy?
Can I bring my dog?
What rides are available at Christmas at Kingston Lacy?
How much are tickets for Christmas at Kingston Lacy?
What is the last entry time for Christmas at Kingston Lacy?
Is there a Quiet Access session at Christmas at Kingston Lacy?
Can I have a refund?
How do I track my order?
Can I add car parking to my booking?
Can I change the name on my order?
I want to confirm my order
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
Is there a group rate available?
Can I upgrade my child ticket to an adult ticket?
How do I upgrade my tickets?
Can I change the date of my booking?
I have purchased the incorrect tickets, can I have a refund?
My tickets have arrived and they are incorrect
Can I change the time of my booking?
Can I amend my order?
Is the event accessible?
Can I buy tickets on the day?
Is there parking?
Can I book a carer ticket?
What are the time slots for Christmas at Kingston Lacy?
Can I bring my dog?
What rides are available at Christmas at Kingston Lacy?
How much are tickets for Christmas at Kingston Lacy?
What is the last entry time for Christmas at Kingston Lacy?
Is there a Quiet Access session at Christmas at Kingston Lacy?