I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
I have an offer code but I don't know where to input it
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
My card has been declined, what should I do?
Why can’t I proceed to payment without selecting Refund Protection?
Can I have a refund?
Can I have a catering stand at the Trails?
I am trying to book tickets but it says 'Tickets not available'.
I have sent a message via the contact form, how will I receive my reply?
Do you sell gift vouchers for the Trails?
I am due a refund but I have new card details.
I have sent an email, how long does it take to get a reply?
Sustainability and Ecology
The date I want shows availability, why can't I book it?
How long is the trail at Christmas at Kingston Lacy?
Where is Christmas at Kingston Lacy and how do I get there?
Can we see Father Christmas at Christmas at Kingston Lacy?
Can I purchase food and drink at Christmas at Kington Lacy?
Can I add extra tickets to my order?
Can I bring my mobility scooter/wheelchair or can they be provided?
Do I need to buy a parking ticket for Christmas at Kingston Lacy?
I have double booked.