Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets.
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
Why can’t I proceed to payment without selecting Refund Protection?
I purchased TicketPlan, can I have a refund?
The date I want shows availability, why can't I book it?
Do you have a waiting list for the Christmas trails?
What are the prices for Christmas at the Botanics?
Can I change the date of my booking?
How long is the trail for Christmas at the Botanics?
Where can I buy tickets for Christmas at the Botanics?
Where is Christmas at the Botanics and how do I get there?
Is there a group rate?
Can I book a carer ticket?
Can I bring my drone to the Christmas Trail?
What if the event is cancelled, how do I get a refund?
I am running late
Which Gate should I purchase for at Christmas at the Botanics?
I have sent an email, how long does it take to get a reply?
Can I have physical tickets sent to me instead of E-Tickets?
Can I add a child ticket to my booking?
Is the event accessible?
Will there be strobe lighting at Christmas at the Botanics?
Can I buy tickets on the day?
TicketPlan Application Form.
What are TicketPlan's Terms and Conditions?
Do you sell gift vouchers for the Trails?
Where do I book volunteer complimentary tickets for the Trails?
Can I have a catering stand at the Trails?