Welcome to the Support Centre
POPULAR QUESTIONS
How long is the Christmas at Wimpole trail?
Can I buy food and drink at Christmas at Wimpole?
The date I want shows availability, why can't I book it?
Is there parking?
Where is Christmas at Wimpole and how do I get there?
I am running late
Can I change the date of my booking?
Can I add extra tickets to my order?
Can I book a carer ticket?
Can I have a catering stand at the Trails?
Can I show my E-Tickets on my phone?
Should I arrive in advance of my ticketed time slot?
Can we see Father Christmas at Christmas at Wimpole?
Can I bring my dog?
I purchased TicketPlan, can I have a refund?
Is there a relaxed session at Christmas at Wimpole?
I have already placed an order, can I add refund protection?
Can I amend my order?
What timeslots are Off Peak, Peak or Standard?
Only one name is displayed on the tickets
Are there toilets?
How much are tickets for Christmas at Wimpole?
What rides will be available at Christmas at Wimpole?
Is the Christmas at Wimpole trail dark or covered?
Can I bring my own food and drink to Christmas at Wimpole?
Do you have blue badge parking for visitors with disabilities?
Can I add car parking to my booking?
Is the event accessible?
Where do I book complimentary tickets for the Trails?
I am visiting Wimpole during the day, do I need to leave before entering Christmas at Wimpole in the evening?
Can I buy food and drink at Christmas at Wimpole?
The date I want shows availability, why can't I book it?
Is there parking?
Where is Christmas at Wimpole and how do I get there?
I am running late
Can I change the date of my booking?
Can I add extra tickets to my order?
Can I book a carer ticket?
Can I have a catering stand at the Trails?
Can I show my E-Tickets on my phone?
Should I arrive in advance of my ticketed time slot?
Can we see Father Christmas at Christmas at Wimpole?
Can I bring my dog?
I purchased TicketPlan, can I have a refund?
Is there a relaxed session at Christmas at Wimpole?
I have already placed an order, can I add refund protection?
Can I amend my order?
What timeslots are Off Peak, Peak or Standard?
Only one name is displayed on the tickets
Are there toilets?
How much are tickets for Christmas at Wimpole?
What rides will be available at Christmas at Wimpole?
Is the Christmas at Wimpole trail dark or covered?
Can I bring my own food and drink to Christmas at Wimpole?
Do you have blue badge parking for visitors with disabilities?
Can I add car parking to my booking?
Is the event accessible?
Where do I book complimentary tickets for the Trails?
I am visiting Wimpole during the day, do I need to leave before entering Christmas at Wimpole in the evening?