Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
Do I need to bring my own workshop materials for The Festival of Quilts?
My tickets have been sent to my old address
Can I buy workshop tickets for The Festival of Quilts?
How can I get tickets for The Festival of Quilts?
Is there parking?
Can I book a carer ticket?
What competition's are taking place at The Festival of Quilts?
What exhibitors are at The Festival of Quilts?
How do I upgrade my tickets?
Can I add extra tickets to my order?
My tickets have not arrived
Can I buy a show guide for The Festival of Quilts?
What is a gold VIP package at The Festival of Quilts?
What is a silver VIP ticket at The Festival of Quilts?
When is the Festival of Quilts?
I have more than one booking, can they be posted together?
Can I hire a wheelchair?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
My tickets have been misdelivered
My tickets are set for collection, what do I need to collect?
Can I have e-tickets instead of paper tickets?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
Do I need to bring my own workshop materials for The Festival of Quilts?
My tickets have been sent to my old address
Can I buy workshop tickets for The Festival of Quilts?
How can I get tickets for The Festival of Quilts?
Is there parking?
Can I book a carer ticket?
What competition's are taking place at The Festival of Quilts?
What exhibitors are at The Festival of Quilts?
How do I upgrade my tickets?
Can I add extra tickets to my order?
My tickets have not arrived
Can I buy a show guide for The Festival of Quilts?
What is a gold VIP package at The Festival of Quilts?
What is a silver VIP ticket at The Festival of Quilts?
When is the Festival of Quilts?
I have more than one booking, can they be posted together?
Can I hire a wheelchair?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
My tickets have been misdelivered
My tickets are set for collection, what do I need to collect?
Can I have e-tickets instead of paper tickets?