Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
My card has been declined, what should I do?
I have sent a message via the contact form, how will I receive my reply?
Is there parking?
I have more than one booking, can they be posted together?
How much are tickets for The Festival of Quilts?
What Covid safety measures are in place?
Can I hire a wheelchair?
Is there a group rate?
Can I book a carer ticket?
Can I have a refund?
How do I update my contact number?
How do I change my address?
How do I change my email address?
Can you resend my confirmation email?
Forgotten booking reference number?
I have left my tickets at home.
I have lost my tickets.
When is the Festival of Quilts?
When will I receive my E-Tickets?
Can I show my E-Tickets on my phone?
I am trying to book tickets but I keep getting an error message.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
My card has been declined, what should I do?
I have sent a message via the contact form, how will I receive my reply?
Is there parking?
I have more than one booking, can they be posted together?
How much are tickets for The Festival of Quilts?
What Covid safety measures are in place?
Can I hire a wheelchair?
Is there a group rate?
Can I book a carer ticket?
Can I have a refund?
How do I update my contact number?
How do I change my address?
How do I change my email address?
Can you resend my confirmation email?
Forgotten booking reference number?
I have left my tickets at home.
I have lost my tickets.
When is the Festival of Quilts?
When will I receive my E-Tickets?