Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How much are tickets to the fairs?
I have an offer code but I don't know where to input it
Can I purchase a combined ticket to the fairs?
Can I purchase a student ticket to the fairs?
How long does my refund take to clear?
How do I get a ticket to the fairs?
When are Frieze London and Frieze Masters 2022?
Can I get a carer ticket to the fairs?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
How do I get to the fairs?
How much does a Frieze In Person membership cost?
I want to contact customer service
I’m an In Person member, how do I access the fairs?
I am trying to book tickets but it only lets me book one ticket.
I have a question regarding my Frieze membership
Are there any discounts for groups at The Fairs?
Can I amend my order?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How much are tickets to the fairs?
I have an offer code but I don't know where to input it
Can I purchase a combined ticket to the fairs?
Can I purchase a student ticket to the fairs?
How long does my refund take to clear?
How do I get a ticket to the fairs?
When are Frieze London and Frieze Masters 2022?
Can I get a carer ticket to the fairs?
Can you resend my E-Tickets?
I am due a refund but I have new card details.
How do I get to the fairs?
How much does a Frieze In Person membership cost?
I want to contact customer service
I’m an In Person member, how do I access the fairs?
I am trying to book tickets but it only lets me book one ticket.
I have a question regarding my Frieze membership
Are there any discounts for groups at The Fairs?
Can I amend my order?