I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I have E-tickets, how do I separate them?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
My transaction is still showing as pending, can you confirm the order has gone through?
I am trying to book tickets but I keep getting an error message.
Only one name is displayed on the tickets.
I am trying to book tickets but it says 'Tickets not available'.
What happens if it's bad weather?
How long does my refund take to clear?
I have sent an email, how long does it take to get a reply?
I have received an email from PayPal but haven't received a confirmation email from you.
What does General Admission mean?
My card has been declined, what should I do?
My order timed out and now the promotional code is saying it's been used.
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have a voucher for entry, can I use this towards the cost?
Can I have a refund?
What are the opening times for Frieze?
How do I purchase a ticket to Frieze?
I am no longer able to attend due to personal circumstances.
I need a VAT receipt, how do I get one?
There was an issue at the event, how do I get in touch?
Is there a cloakroom?