Welcome to the Support Centre
POPULAR QUESTIONS
Can I show my E-Tickets on my phone?
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have not received my refund.
Who is on the Frieze committee?
What are the ticket prices?
How do I get a ticket to the fair?
Can I purchase a student ticket to the fairs?
I want to contact customer service
What is Focus?
How do I book on to the guided tour if I am a member?
I’m an existing Frieze member, how do I become an In Person member?
How much does In Person membership cost?
What are the benefits of being an In Person member?
Can you resend my E-Tickets?
Can I change the name on my order?
Can I bring a bag to the fair?
Is there parking?
What is the location of the fair?
How do I get to the fair?
I have tested Positive for Covid-19
Do I need a ticket for my child?
What is the focus of the fair?
I have bought a Dual In Person membership, how does my +1 activate their membership?
As an In Person member, can I attend fairs in multiple cities throughout the year?
Am I allowed multiple entries to the fairs as a member?
I’m an In Person member, how do I access the fair?
I've purchased In Person membership in London / Select access Frieze Los Angeles?
Feeling unwell before your visit?
What are Frieze's COVID-19 guidelines?
I have an offer code but I don't know where to input it
I am due a refund but I have new card details.
I have not received my refund.
Who is on the Frieze committee?
What are the ticket prices?
How do I get a ticket to the fair?
Can I purchase a student ticket to the fairs?
I want to contact customer service
What is Focus?
How do I book on to the guided tour if I am a member?
I’m an existing Frieze member, how do I become an In Person member?
How much does In Person membership cost?
What are the benefits of being an In Person member?
Can you resend my E-Tickets?
Can I change the name on my order?
Can I bring a bag to the fair?
Is there parking?
What is the location of the fair?
How do I get to the fair?
I have tested Positive for Covid-19
Do I need a ticket for my child?
What is the focus of the fair?
I have bought a Dual In Person membership, how does my +1 activate their membership?
As an In Person member, can I attend fairs in multiple cities throughout the year?
Am I allowed multiple entries to the fairs as a member?
I’m an In Person member, how do I access the fair?
I've purchased In Person membership in London / Select access Frieze Los Angeles?
Feeling unwell before your visit?
What are Frieze's COVID-19 guidelines?