Welcome to the Support Centre
POPULAR QUESTIONS
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
I am due a refund but I have new card details.
Where do I book complimentary tickets for the Trails?
Why can’t I proceed to payment without selecting Refund Protection?
How do I book Afternoon Tea for Blenheim Palace?
The date I want shows availability, why can't I book it?
Can I have a catering stand at the Trails?
Sustainability and Ecology
Will there be rides at the light trail?
I have sent an email, how long does it take to get a reply?
What are TicketPlan's Terms and Conditions?
Can I pay with cash or card at the trail?
Do you sell gift vouchers for the Trails?
I purchased TicketPlan, can I have a refund?
Can I hire a wheelchair?
TicketPlan Application Form.
How to get to Halloween at Blenheim Palace
Can I upgrade my child ticket to an adult ticket?
How much are tickets for Halloween at Blenheim Palace?
Can I buy tickets on the day?
Is there a group rate available?
I want to confirm my order.
Can I change the name on my order?
I want to contact customer service
Can you resend my E-Tickets?
What if the event is cancelled, how do I get a refund?
Where are my tickets?
Can you resend my confirmation email?
I have already placed an order, can I add refund protection?
Only one name is displayed on the tickets.
I am due a refund but I have new card details.
Where do I book complimentary tickets for the Trails?
Why can’t I proceed to payment without selecting Refund Protection?
How do I book Afternoon Tea for Blenheim Palace?
The date I want shows availability, why can't I book it?
Can I have a catering stand at the Trails?
Sustainability and Ecology
Will there be rides at the light trail?
I have sent an email, how long does it take to get a reply?
What are TicketPlan's Terms and Conditions?
Can I pay with cash or card at the trail?
Do you sell gift vouchers for the Trails?
I purchased TicketPlan, can I have a refund?
Can I hire a wheelchair?
TicketPlan Application Form.
How to get to Halloween at Blenheim Palace
Can I upgrade my child ticket to an adult ticket?
How much are tickets for Halloween at Blenheim Palace?
Can I buy tickets on the day?
Is there a group rate available?
I want to confirm my order.
Can I change the name on my order?
I want to contact customer service
Can you resend my E-Tickets?
What if the event is cancelled, how do I get a refund?
Where are my tickets?
Can you resend my confirmation email?