Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am trying to book tickets but I keep getting an error message.
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets.
My transaction is still showing as pending, can you confirm the order has gone through?
I have received an email from PayPal but haven't received a confirmation email from you.
My card has been declined, what should I do?
Can I have a catering stand at the Trails?
How long does my refund take to clear?
I am trying to book tickets but it says 'Tickets not available'.
My order timed out and now the promotional code is saying it's been used.
Can I have a refund?
I am due a refund but I have new card details.
The date I want shows availability, why can't I book it?
Will there be rides at the light trail?
Sustainability and Ecology
How much are tickets for Halloween at Blenheim Palace?
Do I need to purchase parking in advance for Halloween at Blenheim Palace?
How do I book Afternoon Tea for Blenheim Palace?
How to get to Halloween at Blenheim Palace
Where do I book volunteer complimentary tickets for the Trails?
How can I organise a group for Halloween at Blenheim Palace?
Why can’t I proceed to payment without selecting Refund Protection?
Do you sell gift vouchers for the Trails?
How do I book a carer ticket for Halloween at Blenheim Palace?
I have sent an email, how long does it take to get a reply?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
I am trying to book tickets but I keep getting an error message.
What are TicketPlan's Terms and Conditions?
Only one name is displayed on the tickets.
My transaction is still showing as pending, can you confirm the order has gone through?
I have received an email from PayPal but haven't received a confirmation email from you.
My card has been declined, what should I do?
Can I have a catering stand at the Trails?
How long does my refund take to clear?
I am trying to book tickets but it says 'Tickets not available'.
My order timed out and now the promotional code is saying it's been used.
Can I have a refund?
I am due a refund but I have new card details.
The date I want shows availability, why can't I book it?
Will there be rides at the light trail?
Sustainability and Ecology
How much are tickets for Halloween at Blenheim Palace?
Do I need to purchase parking in advance for Halloween at Blenheim Palace?
How do I book Afternoon Tea for Blenheim Palace?
How to get to Halloween at Blenheim Palace
Where do I book volunteer complimentary tickets for the Trails?
How can I organise a group for Halloween at Blenheim Palace?
Why can’t I proceed to payment without selecting Refund Protection?
Do you sell gift vouchers for the Trails?
How do I book a carer ticket for Halloween at Blenheim Palace?
I have sent an email, how long does it take to get a reply?