Welcome to the Support Centre
POPULAR QUESTIONS
Can I change the date of my booking?
Can I show my E-Tickets on my phone?
How do I book a tour of the Houses of Parliament?
I can no longer attend, can I pass the booking on to friends/family?
Where is the entrance for the Houses of Parliament?
Can you resend my E-Tickets?
Only one name is displayed on the tickets
How much are tickets for a Houses of Parliament guided tours?
I have sent a message via the contact form, how will I receive my reply?
Can I book a carer ticket?
Can I buy tickets on the day?
I am due a refund but I have new card details.
Are the tours of the Houses of Parliament family friendly?
I want to contact customer service
Forgotten booking reference number?
Can I change the time of my booking?
Can I take photos during the tours of the Houses of Parliament?
Do you do multimedia tours of the Houses of Parliament?
What should I not bring to the Houses of Parliament?
Can I have a refund?
Can I book for later in the year?
Can you resend my confirmation email?
What tours of the Houses of Parliament are available at the moment?
Taking a Tour at the Houses of Parliament
When should I arrive at the Houses of Parliament?
Can I change the name on my order?
Can I leave luggage whilst on a tour at the Houses of Parliament?
Is there a group rate available?
How do I get to the Houses of Parliament?
Can I amend my order?
Can I show my E-Tickets on my phone?
How do I book a tour of the Houses of Parliament?
I can no longer attend, can I pass the booking on to friends/family?
Where is the entrance for the Houses of Parliament?
Can you resend my E-Tickets?
Only one name is displayed on the tickets
How much are tickets for a Houses of Parliament guided tours?
I have sent a message via the contact form, how will I receive my reply?
Can I book a carer ticket?
Can I buy tickets on the day?
I am due a refund but I have new card details.
Are the tours of the Houses of Parliament family friendly?
I want to contact customer service
Forgotten booking reference number?
Can I change the time of my booking?
Can I take photos during the tours of the Houses of Parliament?
Do you do multimedia tours of the Houses of Parliament?
What should I not bring to the Houses of Parliament?
Can I have a refund?
Can I book for later in the year?
Can you resend my confirmation email?
What tours of the Houses of Parliament are available at the moment?
Taking a Tour at the Houses of Parliament
When should I arrive at the Houses of Parliament?
Can I change the name on my order?
Can I leave luggage whilst on a tour at the Houses of Parliament?
Is there a group rate available?
How do I get to the Houses of Parliament?
Can I amend my order?