Welcome to the Support Centre
POPULAR QUESTIONS
Can I show my E-Tickets on my phone?
Can I change the date of my booking?
Only one name is displayed on the tickets.
How do I book a tour of the Houses of Parliament?
Where is the entrance for the Houses of Parliament?
Can you resend my E-Tickets?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
How much are tickets for a Houses of Parliament guided tours?
Are the tours of the Houses of Parliament family friendly?
Can I have a refund?
Taking a Tour at the Houses of Parliament
Can I buy tickets on the day?
Can I book a carer ticket?
Can I change the time of my booking?
Forgotten booking reference number?
I want to contact customer service
Can I book for later in the year?
What should I not bring to the Houses of Parliament?
Can I take photos during the tours of the Houses of Parliament?
Getting Around the Houses of Parliament
Are there any discounts on Houses of Parliament Tickets?
Can you resend my confirmation email?
What tours of the Houses of Parliament are available at the moment?
Do you do multimedia tours of the Houses of Parliament?
How do I book tickets for Houses of Parliament?
How do I get to the Houses of Parliament?
Can I leave luggage whilst on a tour at the Houses of Parliament?
When are the tours of the Houses of Parliament?
Is there a cafe at the Houses of Parliament?
Can I change the date of my booking?
Only one name is displayed on the tickets.
How do I book a tour of the Houses of Parliament?
Where is the entrance for the Houses of Parliament?
Can you resend my E-Tickets?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
How much are tickets for a Houses of Parliament guided tours?
Are the tours of the Houses of Parliament family friendly?
Can I have a refund?
Taking a Tour at the Houses of Parliament
Can I buy tickets on the day?
Can I book a carer ticket?
Can I change the time of my booking?
Forgotten booking reference number?
I want to contact customer service
Can I book for later in the year?
What should I not bring to the Houses of Parliament?
Can I take photos during the tours of the Houses of Parliament?
Getting Around the Houses of Parliament
Are there any discounts on Houses of Parliament Tickets?
Can you resend my confirmation email?
What tours of the Houses of Parliament are available at the moment?
Do you do multimedia tours of the Houses of Parliament?
How do I book tickets for Houses of Parliament?
How do I get to the Houses of Parliament?
Can I leave luggage whilst on a tour at the Houses of Parliament?
When are the tours of the Houses of Parliament?
Is there a cafe at the Houses of Parliament?