Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
Is there parking?
Can I upgrade my standard ticket to a VIP ticket?
When will my tickets be despatched?
Can I add extra tickets to my order?
I have more than one booking, can they be posted together?
My tickets have been sent to my old address
I have purchased multiple orders and only one set has arrived
How do I track my order?
My tickets have been misdelivered
My tickets are set for collection, what do I need to collect?
My tickets have not arrived
Are pets allowed?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
How do I get to the Knitting & Stitching Show by Car?
Will there be food & drink available to buy at the Knitting & Stitching Show?
Can I book a carer ticket?
Where is disabled parking at the Knitting & Stitching Show?
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
I have an offer code but I don't know where to input it
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
I have not received my refund.
Is there parking?
Can I upgrade my standard ticket to a VIP ticket?
When will my tickets be despatched?
Can I add extra tickets to my order?
I have more than one booking, can they be posted together?
My tickets have been sent to my old address
I have purchased multiple orders and only one set has arrived
How do I track my order?
My tickets have been misdelivered
My tickets are set for collection, what do I need to collect?
My tickets have not arrived
Are pets allowed?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
How do I get to the Knitting & Stitching Show by Car?
Will there be food & drink available to buy at the Knitting & Stitching Show?
Can I book a carer ticket?
Where is disabled parking at the Knitting & Stitching Show?