I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
TicketPlan Application Form.
Can I show my E-Tickets on my phone?
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
What happens if it's bad weather?
Where do I find my booking reference number?
I have received an email from PayPal but haven't received a confirmation email from you.
How long does my refund take to clear?
I have more than one booking, can they be posted together?
I am due a refund but I have new card details.
There was an issue at the event, how do I get in touch?
Can you resend my E-Tickets?
Forgotten booking reference number?
I am trying to book tickets but I keep getting an error message.
My order timed out and now the promotional code is saying it's been used.
What do the different Tier tickets mean?
I am trying to book tickets but it says 'Tickets not available'.
My card has been declined, what should I do?
I am trying to book tickets but it only lets me book one ticket.
My order timed out, what can I do?
I want to contact customer service
How much are tickets for Live at Leeds in the Park?
How do I get a carer ticket for Live at Leeds in the Park?
How do I get to Live at Leeds in the Park?