Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have a query regarding Fan to Fan
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I bought tickets on Fan to Fan, when will I receive my tickets?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
My card has been declined, what should I do?
Where are my tickets?
What do the different Tier tickets mean?
I have not received my refund.
Forgotten booking reference number?
Can I use my confirmation email for entry?
I want to contact customer service
How do I get to Live at Leeds in the Park?
Is the event accessible?
Can I have a refund?
Can I book a carer ticket?
How much are tickets?
Can you resend my confirmation email?
Can I amend my order?
I have more than one booking, can they be posted together?
Is there an age restriction?
How do I track my order?
Can I upgrade my standard ticket to a VIP/Standard Plus ticket?
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I have a query regarding Fan to Fan
I have already placed an order, can I add refund protection?
I sold my ticket on Fan to Fan, when do I get paid?
Only one name is displayed on the tickets.
What are TicketPlan's Terms and Conditions?
I bought tickets on Fan to Fan, when will I receive my tickets?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
My card has been declined, what should I do?
Where are my tickets?
What do the different Tier tickets mean?
I have not received my refund.
Forgotten booking reference number?
Can I use my confirmation email for entry?
I want to contact customer service
How do I get to Live at Leeds in the Park?
Is the event accessible?
Can I have a refund?
Can I book a carer ticket?
How much are tickets?
Can you resend my confirmation email?
Can I amend my order?
I have more than one booking, can they be posted together?
Is there an age restriction?
How do I track my order?
Can I upgrade my standard ticket to a VIP/Standard Plus ticket?