Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
I am trying to book tickets but it says 'Tickets not available'.
How long does my refund take to clear?
My card has been declined, what should I do?
My order timed out and now the promotional code is saying it's been used.
I am due a refund but I have new card details.
Where can I get meatbucks for Meatopia?
Is there an age restriction?
How much are the dishes at Meatopia?
Can I add extra tickets to my order?
How does Meatopia work?
What drinks are available at Meatopia?
What are the opening times for Meatopia?
How do I get to Meatopia?
When is Meatopia?
How do I pay at Meatopia?
Are pets allowed at the event?
Can I show my E-Tickets on my phone?
TicketPlan Application Form.
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I am trying to book tickets but I keep getting an error message.
I have sent a message via the contact form, how will I receive my reply?
I have sent an email, how long does it take to get a reply?
My transaction is still showing as pending, can you confirm the order has gone through?
Only one name is displayed on the tickets.
What happens if it's bad weather?
I have received an email from PayPal but haven't received a confirmation email from you.
I am trying to book tickets but it says 'Tickets not available'.
How long does my refund take to clear?
My card has been declined, what should I do?
My order timed out and now the promotional code is saying it's been used.
I am due a refund but I have new card details.
Where can I get meatbucks for Meatopia?
Is there an age restriction?
How much are the dishes at Meatopia?
Can I add extra tickets to my order?
How does Meatopia work?
What drinks are available at Meatopia?
What are the opening times for Meatopia?
How do I get to Meatopia?
When is Meatopia?
How do I pay at Meatopia?
Are pets allowed at the event?