Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
I have not received my refund.
Only one name is displayed on the tickets
I have already placed an order, can I add refund protection?
TicketPlan Application Form
What are TicketPlan's Terms and Conditions?
I am due a refund but I have new card details.
Do I qualify for a concession ticket?
How do I get to Blenheim Palace?
Can I change the time of my booking?
Can I hire a wheelchair?
What is Rover's Railway Rescue?
Is disabled parking available?
What happens if there is an emergency and we have to evacuate?
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
Have tickets but not yet bought a Rover Railway Rescue experience?
I am no longer able to attend due to personal circumstances.
Can I show my E-Tickets on my phone?
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
How much are tickets?
I want to confirm my order
I want to contact customer service
Can I change the date of my booking?
What else is there to do at Blenheim Palace?
Is there a group rate available?
I can no longer attend, can I pass the booking on to friends/family?
I have not received my refund.
Only one name is displayed on the tickets
I have already placed an order, can I add refund protection?
TicketPlan Application Form
What are TicketPlan's Terms and Conditions?
I am due a refund but I have new card details.
Do I qualify for a concession ticket?
How do I get to Blenheim Palace?
Can I change the time of my booking?
Can I hire a wheelchair?
What is Rover's Railway Rescue?
Is disabled parking available?
What happens if there is an emergency and we have to evacuate?
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
Have tickets but not yet bought a Rover Railway Rescue experience?
I am no longer able to attend due to personal circumstances.
Can I show my E-Tickets on my phone?
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
How much are tickets?
I want to confirm my order
I want to contact customer service
Can I change the date of my booking?
What else is there to do at Blenheim Palace?
Is there a group rate available?