Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets
I have already placed an order, can I add refund protection?
I have sent a message via the contact form, how will I receive my reply?
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
What do VIP tickets include for Pub in the Park?
Can I book a carer ticket?
What will the music line-up be at Pub in the Park?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Am I able to reserve blue badge parking for Pub in the Park?
Will I have to wait in long queue to enter with my access card?
Is there seating at Pub in the Park?
Forgotten booking reference number?
Can I change the venue of my booking?
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
Only one name is displayed on the tickets
I have already placed an order, can I add refund protection?
I have sent a message via the contact form, how will I receive my reply?
What are TicketPlan's Terms and Conditions?
TicketPlan Application Form
What do VIP tickets include for Pub in the Park?
Can I book a carer ticket?
What will the music line-up be at Pub in the Park?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
What if the event is cancelled, how do I get a refund?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Am I able to reserve blue badge parking for Pub in the Park?
Will I have to wait in long queue to enter with my access card?
Is there seating at Pub in the Park?
Forgotten booking reference number?
Can I change the venue of my booking?