Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
My card has been declined, what should I do?
When will my tickets be despatched?
Can I bring my campervan to Red Rooster?
How do I change my address?
Is Red Rooster suitable for children?
Is the event accessible?
I want to contact customer service
Can you resend my confirmation email?
I have more than one booking, can they be posted together?
Can I book a carer ticket?
Can I amend my order?
Forgotten booking reference number?
Can I bring alcohol to Red Rooster?
How do I get to Red Rooster?
How do I buy tickets for Red Rooster?
When is Red Rooster?
Can I drive into the campsite?
Can I use my confirmation email for entry?
What food and drink will be available at Red Rooster?
When does the campsite open?
Can I have e-tickets instead of paper tickets?
Are there showers at Red Rooster?
Only one name is displayed on the tickets.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
I am due a refund but I have new card details.
I have not received my refund.
My card has been declined, what should I do?
When will my tickets be despatched?
Can I bring my campervan to Red Rooster?
How do I change my address?
Is Red Rooster suitable for children?
Is the event accessible?
I want to contact customer service
Can you resend my confirmation email?
I have more than one booking, can they be posted together?
Can I book a carer ticket?
Can I amend my order?
Forgotten booking reference number?
Can I bring alcohol to Red Rooster?
How do I get to Red Rooster?
How do I buy tickets for Red Rooster?
When is Red Rooster?
Can I drive into the campsite?
Can I use my confirmation email for entry?
What food and drink will be available at Red Rooster?
When does the campsite open?
Can I have e-tickets instead of paper tickets?
Are there showers at Red Rooster?