Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
I have sent a message via the contact form, how will I receive my reply?
Can I bring my campervan to Red Rooster?
How do I buy tickets for Red Rooster?
I have more than one booking, can they be posted together?
Can I add a child ticket to my booking?
Is Red Rooster suitable for children?
Can I bring alcohol to Red Rooster?
I am trying to book tickets but I keep getting an error message.
Can I have e-tickets instead of paper tickets?
How do I upgrade my tickets?
Can I add extra tickets to my order?
I have purchased the incorrect tickets, can I have a refund?
How do I update my contact number?
I want to contact customer service
When will my tickets be despatched?
Can you resend my confirmation email?
Is Red Rooster accessible?
Are there showers at Red Rooster?
Are there toilets at Red Rooster?
Are campfires allowed at Red Rooster?
Is there glamping at Red Rooster?
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
What are TicketPlan's Terms and Conditions?
I can no longer attend, can I pass the booking on to friends/family?
I am due a refund but I have new card details.
I have not received my refund.
I have sent an email, how long does it take to get a reply?
Only one name is displayed on the tickets.
I have sent a message via the contact form, how will I receive my reply?
Can I bring my campervan to Red Rooster?
How do I buy tickets for Red Rooster?
I have more than one booking, can they be posted together?
Can I add a child ticket to my booking?
Is Red Rooster suitable for children?
Can I bring alcohol to Red Rooster?
I am trying to book tickets but I keep getting an error message.
Can I have e-tickets instead of paper tickets?
How do I upgrade my tickets?
Can I add extra tickets to my order?
I have purchased the incorrect tickets, can I have a refund?
How do I update my contact number?
I want to contact customer service
When will my tickets be despatched?
Can you resend my confirmation email?
Is Red Rooster accessible?
Are there showers at Red Rooster?
Are there toilets at Red Rooster?
Are campfires allowed at Red Rooster?
Is there glamping at Red Rooster?