Welcome to the Support Centre
POPULAR QUESTIONS
I purchased TicketPlan, can I have a refund?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
How much are tickets for Superbloom?
I have not received my refund.
What are the different Superbloom ticket types?
Can I have a refund?
Can I change the name on my order?
Can I hire a wheelchair?
Is there a group rate available?
I am disabled, can I bring a carer to Superbloom?
How do I update my contact number?
How do I change my address?
How do I change my email address?
Can you resend my E-Tickets?
Superbloom update for September Ticket Holders.
Superbloom update - visitors who have booked from 17th August - 31st August
Information for visitors with tickets booked 31 May – 15 June.
When is Superbloom?
What are the opening times for Superbloom?
When will the flowers be at their best at Superbloom?
What is Superbloom?
Forgotten booking reference number?
Can I add extra tickets to my order?
I have mobility issues, is Superbloom accessible?
Can I bring my dog?
Can I go into the moat with the flowers?
I have an offer code but I don't know where to input it
I can no longer attend, can I pass the booking on to friends/family?
What are TicketPlan's Terms and Conditions?
I have already placed an order, can I add refund protection?
I am due a refund but I have new card details.
How much are tickets for Superbloom?
I have not received my refund.
What are the different Superbloom ticket types?
Can I have a refund?
Can I change the name on my order?
Can I hire a wheelchair?
Is there a group rate available?
I am disabled, can I bring a carer to Superbloom?
How do I update my contact number?
How do I change my address?
How do I change my email address?
Can you resend my E-Tickets?
Superbloom update for September Ticket Holders.
Superbloom update - visitors who have booked from 17th August - 31st August
Information for visitors with tickets booked 31 May – 15 June.
When is Superbloom?
What are the opening times for Superbloom?
When will the flowers be at their best at Superbloom?
What is Superbloom?
Forgotten booking reference number?
Can I add extra tickets to my order?
I have mobility issues, is Superbloom accessible?
Can I bring my dog?
Can I go into the moat with the flowers?