I purchased TicketPlan, can I have a refund?
Can I change the date of my booking?
I can no longer attend, can I pass the booking on to friends/family?
I am trying to book tickets but it only lets me book one ticket.
TicketPlan Application Form.
I have already placed an order, can I add refund protection?
I am trying to book tickets but I keep getting an error message.
What are the different Superbloom ticket types?
I want to contact customer service
What are TicketPlan's Terms and Conditions?
I have sent a message via the contact form, how will I receive my reply?
Only one name is displayed on the tickets.
I have sent an email, how long does it take to get a reply?
Can I go into the moat with the flowers?
Can I amend my order?
Can you resend my E-Tickets?
Can I change the time of my booking?
My transaction is still showing as pending, can you confirm the order has gone through?
How does the Superbloom + Tower of London ticket work?
Can I have a refund?
Can I visit the Tower of London at the same time as Superbloom?
I am no longer able to attend due to personal circumstances.
I am a HRP member, do I get a discount for Superbloom?
Where can I book tickets for Superbloom?
Forgotten booking reference number?
I have purchased the incorrect tickets, can I have a refund?
What happens if it's bad weather?
Who can use the slide?
Where do I find my booking reference number?
Can I bring my dog?