Welcome to the Support Centre
POPULAR QUESTIONS
Can I show my E-Tickets on my phone?
I can no longer attend, can I pass the booking on to friends/family?
I am due a refund but I have new card details.
I have not received my refund.
Do you have accessible car parking?
Can I book a carer ticket?
Is Twist suitable for all age groups?
Can I bring my dog?
Is the event accessible?
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
What are the opening times?
How much are tickets?
What Covid safety measures are in place?
Is there a group rate available?
Where can I buy tickets for Twist Museum?
What will I see in Twist Museum?
I can no longer attend, can I pass the booking on to friends/family?
I am due a refund but I have new card details.
I have not received my refund.
Do you have accessible car parking?
Can I book a carer ticket?
Is Twist suitable for all age groups?
Can I bring my dog?
Is the event accessible?
How do I upgrade my tickets?
I have purchased multiple orders and only one set has arrived
How do I track my order?
I am no longer able to attend due to personal circumstances.
Can I add a child ticket to my booking?
Can I add extra tickets to my order?
Can I change the name on my order?
I want to confirm my order
I am running late
I want to contact customer service
Can you resend my E-Tickets?
When will I receive my E-Tickets?
Where are my tickets?
Can you resend my confirmation email?
Forgotten booking reference number?
What are the opening times?
How much are tickets?
What Covid safety measures are in place?
Is there a group rate available?
Where can I buy tickets for Twist Museum?
What will I see in Twist Museum?