Welcome to the Support Centre
POPULAR QUESTIONS
I can no longer attend, can I pass the booking on to friends/family?
Can I show my E-Tickets on my phone?
I have not received my refund.
Only one name is displayed on the tickets
I am due a refund but I have new card details.
Can I change the date of my booking?
How much are tickets?
Where is Twist Museum and how do I get there?
Can I change the time of my booking?
Can I have a refund?
Can you resend my E-Tickets?
Can I book a carer ticket?
Is Twist suitable for all age groups?
Can I add extra tickets to my order?
I want to contact customer service
Do you have accessible car parking?
Where can I buy tickets for Twist Museum?
When should I arrive?
What are the opening times?
What is an all day flexi-ticket?
How long can I expect my visit to last?
What will I see in Twist Museum?
Is the event accessible?
Do you offer concession tickets?
Can I take photos/videos while I'm there?
Do you sell food or drinks?
Can I amend my order?
I have purchased the incorrect tickets, can I have a refund?
I am running late
Forgotten booking reference number?
Can I show my E-Tickets on my phone?
I have not received my refund.
Only one name is displayed on the tickets
I am due a refund but I have new card details.
Can I change the date of my booking?
How much are tickets?
Where is Twist Museum and how do I get there?
Can I change the time of my booking?
Can I have a refund?
Can you resend my E-Tickets?
Can I book a carer ticket?
Is Twist suitable for all age groups?
Can I add extra tickets to my order?
I want to contact customer service
Do you have accessible car parking?
Where can I buy tickets for Twist Museum?
When should I arrive?
What are the opening times?
What is an all day flexi-ticket?
How long can I expect my visit to last?
What will I see in Twist Museum?
Is the event accessible?
Do you offer concession tickets?
Can I take photos/videos while I'm there?
Do you sell food or drinks?
Can I amend my order?
I have purchased the incorrect tickets, can I have a refund?
I am running late
Forgotten booking reference number?