Welcome to the Support Centre
POPULAR QUESTIONS
How do I list tickets on Fan to Fan?
Can I show my E-Tickets on my phone?
I have a query regarding Fan to Fan
Only one name is displayed on the tickets.
I sold my ticket on Fan to Fan, when do I get paid?
I bought tickets on Fan to Fan, when will I receive my tickets?
Can I change the date of my booking?
I am due a refund but I have new card details.
I have not received my refund.
How much are tickets?
Can I book a carer ticket?
Can I have a refund?
Where is Twist Museum and how do I get there?
Can I add extra tickets to my order?
Can I change the time of my booking?
Can you resend my E-Tickets?
Is the event accessible?
Do you offer concession tickets?
Where can I buy tickets for Twist Museum?
Is Twist suitable for all age groups?
Do you sell food or drinks?
I am running late
What are the opening times?
Can I take photos/videos while I'm there?
Can I amend my order?
I have purchased the incorrect tickets, can I have a refund?
Is there a group rate available?
Do I need to wear a face covering?
Can I bring my pushchair?
Is there a cloakroom?
Can I show my E-Tickets on my phone?
I have a query regarding Fan to Fan
Only one name is displayed on the tickets.
I sold my ticket on Fan to Fan, when do I get paid?
I bought tickets on Fan to Fan, when will I receive my tickets?
Can I change the date of my booking?
I am due a refund but I have new card details.
I have not received my refund.
How much are tickets?
Can I book a carer ticket?
Can I have a refund?
Where is Twist Museum and how do I get there?
Can I add extra tickets to my order?
Can I change the time of my booking?
Can you resend my E-Tickets?
Is the event accessible?
Do you offer concession tickets?
Where can I buy tickets for Twist Museum?
Is Twist suitable for all age groups?
Do you sell food or drinks?
I am running late
What are the opening times?
Can I take photos/videos while I'm there?
Can I amend my order?
I have purchased the incorrect tickets, can I have a refund?
Is there a group rate available?
Do I need to wear a face covering?
Can I bring my pushchair?
Is there a cloakroom?