Is skate hire included?
I purchased TicketPlan, can I have a refund?
How old do you have to be to skate on the rink?
How do I list tickets on Fan to Fan?
I can no longer attend, can I pass the booking on to friends/family?
Can I book a carer ticket?
Can I buy tickets on the day?
Only one name is displayed on the tickets
I have not received my refund.
I have already placed an order, can I add refund protection?
Do you offer season tickets?
Is there a group rate available?
I have sent a message via the contact form, how will I receive my reply?
TicketPlan Application Form
What are TicketPlan's Terms and Conditions?
How long is the skate session?
I am due a refund but I have new card details.
Can I take photos on the ice?
Can I bring my bag on the ice?
I have a query regarding Fan to Fan
What if the ice is wet?
I sold my ticket on Fan to Fan, when do I get paid?
Do you offer discount to Blue Light Card Holders?
Can I book a Child's Skate aid?
Is there parking?
Can you resend my E-Tickets?
What should I wear on the ice rink?
Do I have to pay for a ticket if I'm just watching?
Can I have a refund?
Do I need to bring ID to the rink?