I purchased TicketPlan, can I have a refund?
Do you offer reduced price tickets for those on Universal Credit?
Can I book a carer ticket?
Is there parking?
Can I buy tickets on the gate at the Zoo?
Can you resend my E-Tickets?
How much are tickets to the Zoo?
TicketPlan Application Form.
Where is the Zoo and how do I get there?
Can I change the date of my booking?
Can I bring my own food and drink to the Zoo?
How can I buy a Membership?
I have already placed an order, can I add refund protection?
How long can I stay at the Zoo?
I’ve brought a 10/12pm ticket, do I have to be there for that exact time?
What are TicketPlan's Terms and Conditions?
What are the Zoo opening times?
I want to contact customer service
Forgotten booking reference number?
How do I redeem a gift voucher?
Can I have a refund?
How do I use National Rail’s 241 offer?
Can I amend my order?
Do you sell a family tickets for the Zoo?
Is the Zoo accessible for wheelchair users?
I have sent a message via the contact form, how will I receive my reply?
Can I use my Blue Peter badge to obtain free entry?
Do you offer a discount for students?
Will you be running talks and demonstrations at the Zoo?
Can I change the time of my booking?