How long can I stay at the Zoo?
I purchased TicketPlan, can I have a refund?
Can I book a carer ticket for the Zoo?
Where is the Zoo and how do I get there?
I can no longer attend, can I pass the booking on to friends/family?
How much is parking at the Zoo?
I have already placed an order, can I add refund protection?
TicketPlan Application Form.
How can I buy a ZSL Membership?
Can I buy tickets on the gate at the Zoo?
Can you resend my E-Tickets?
What are TicketPlan's Terms and Conditions?
How much are tickets to the Zoo?
Can I change the date of my booking?
Where do I find my booking reference number?
I am trying to book tickets but it only lets me book one ticket.
My transaction is still showing as pending, has the order has gone through?
I have sent an email, how long does it take to get a reply?
Is the Zoo accessible for wheelchair users?
Forgotten booking reference number?
Can I bring my own food and drink to the Zoo?
I’ve brought a 10/12pm ticket, do I have to be there for that exact time?
I am trying to book tickets but I keep getting an error message.
What are the Zoo opening times?
Do you sell a family tickets for the Zoo?
How do I redeem a gift voucher?
Do you offer a discount for students?
Can I buy Zoo tickets and Experiences as a gift?
I am bringing children with me who are under three. Do I need to pay for them?
Can I amend my order?