Welcome to the Support Centre
Topics
Ticket / Festival Info
Cars, Campervans & Tipis
Making a Booking
Onsale Help
My Order
Getting There
Access Info
App/Digital Information
Rides & Attractions
Trail FAQs
Things To Do
The Experience
Members
Getting to Slam Dunk
Trail / Palace FAQ's
Extra Info
Flying Season
Cancellations / Exchanges
Event Changed?
Anything else?
Seeing Father Christmas
Home
Access Info
Are pets allowed?
There is a strict no dog policy at the NEC with the exception of police and assistance dogs.