Welcome to the Support Centre

Am I eligible for a free personal assistant ticket?

Where an adult or child requires assistance to attend the illuminated trail because of a health condition or disability and is in receipt of any of the following benefits, they will qualify for a free personal assistant ticket:


•            Disability Living Allowance (mobility or care component);

•            Attendance Allowance;

•            Personal Independence Payment (daily living or mobility component).


You may be asked to present documentation on the night. Unfortunately, a Blue Badge cannot be accepted as proof of a health condition or disability. Personal assistants should be 16+.


Personal assistant tickets can only be booked in conjunction with a full price adult or family ticket.