Welcome to the Support Centre

I would like to refund my Fan to Fan tickets

As per the terms and conditions agreed to at the time of booking, all tickets purchased through Fan to Fan are non-refundable unless the event is cancelled or postponed, or a reasonable dispute surrounding entry to the event or the validity of the tickets is raised.


Please note, claims can only be raised up to 3 days after the event. Once the 3 day limit has been reached, if no claims have been raised, the payment will be released to the seller and the dispute will be closed.


Tickets purchased through Fan to Fan cannot be relisted.