Welcome to the Support Centre
Topics
Ticket / Festival Info
Cars, Campervans & Tipis
Making a Booking
Onsale Help
My Order
Getting There
Access Info
App/Digital Information
Rides & Attractions
Trail FAQs
Things To Do
The Experience
Members
Getting to Slam Dunk
Trail / Palace FAQ's
Extra Info
Flying Season
Cancellations / Exchanges
Event Changed?
Anything else?
Seeing Father Christmas
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Can I purchase TicketPlan refund protection with my resale ticket?
No. Unfortunately, refund protection is not available for resale tickets.