Welcome to the Support Centre

Can I have a refund?

All tickets are strictly non-refundable. Please log in to your order here. You can swap (or upgrade) your tickets to a different date, depending on availability.


Please note that the exchange tool can only be used if you are booking the same number of tickets at the same or greater price. if you are unable to make the desired changes to your order using the exchange tool, please rebook and send your original and new booking reference by clicking here.


Exchanges are unavailable within 24 hours of the date you are due to attend.


Purchased refund protection?