Welcome to the Support Centre

What is a Ride Access Pass at The Irn Bru Carnival?

The Carnival offers a Ride Access Pass to guests who are unable to stand in queues due to a disability. The pass is available in addition to paying for standard entry, and can be used by eligible guests to access the ride via the exit barrier. This access is intended to provide a reduced waiting time compared to the standard queue line, although this cannot always be guaranteed. The eligible guest plus one of their visiting party will be able to access the ride in this way.

 

You can request a Ride Access Pass while booking your tickets online.

 

To ensure the system remains beneficial to those who rely on it, the Organiser reserves the right to check a person's eligibility under the Equality Act. Proof of disability will be requested at the point of booking in order to obtain your tickets - please have this available to upload when placing your order.

 

To help us ensure that these tickets are made available to those with these genuine needs, please upload a copy of one of the following.

 

  • Copy of DLA, PIP or Adult Disability Payment entitlement letter
  • Evidence of registered severely sight impaired (blind)
  • CredAbility Access Card (with +1 icon)
  • Copy of Attendance Allowance letter
  • Recognised Assistance Dog ID card