Welcome to the Support Centre

Can I book a carer ticket?

We provide a free personal assistant ticket to customers who are unable to attend Boardmasters festival without the aid of a designated person.


In order to be eligible for a complimentary PA ticket you must have already purchased a ticket and supply ONE of the following pieces of evidence with your application:


  • Receipt of Personal Independence Payment (PIP)
  • Middle or higher rate DLA for care and/or mobility
  • Evidence of being severely sight impaired
  • Credability access card with a +1 category requirement
  • A recognised Assistance Dog ID card
  • Medical / Doctor’s letter (dated within the last 12 months)
  • Award disablement pension card


To request a PA tickets please fill out the Access Request Form


If you need to bring an assistance dog, please let us know via email boardmastersaccessibility@visionninegroup.com.