Welcome to the Support Centre

Is there parking?

Parking is now strictly prohibited along Kew Road, due to the implementation of cycle lanes on both directions along the length of this road.


North Kew event zone days - London Borough of Richmond upon Thames


Brentford Gate car park


Parking at Kew’s Ferry Lane car park (TW9 3AF) is for advance booking only.


You need to buy tickets with reserved parking (additional £10) to guarantee your space. Your entrance to Christmas at Kew will be via Brentford Gate which is next to the car park.


Tickets for daytime parking are valid until 3pm so you will need an additional parking ticket for the evening.


The car park closes promptly at 10pm. Please note there is a longer walk from the car park to the trail this year – please be prepared to add at least 10 minutes to your walking time each way.


National Archives car park


There will be car parking spaces available at the National Archives parking facility (TW9 4DU). Access to the car park is available 40 minutes ahead of your time slot.


This car park is an approximate 14-minute walk from Victoria Gate. 


Cars must be removed from the car park by 10.45pm.


Please note, the National Archives car park is within the Ultra Low Emission Zone (ULEZ).


Disabled access parking


Parking in Kew’s car park (TW9 3AF) is free to drivers with a disability and displaying the Blue Badge.


You need to buy tickets with reserved parking and select the option for disabled access parking.


We strongly encourage the use of public transport.