Welcome to the Support Centre

Can we meet Father Christmas at Glow Illuminations?

Tickets to meet Father Christmas will be on sale and must be purchased at the time of booking your general entry tickets however tickets to meet him are VERY limited and are on a first come, first served basis.

 

Due to the easing of Covid restrictions we are now able to offer a more personal meet and greet with Father Christmas in his grotto, this will be done in groups of 15 children at a time with a strict rule of only 1 adult per child.  Children will get approximately 10-15 minutes with him, giving plenty of time for him to get to know the children, have photos taken and for each child to receive a gift.

 

Your Grotto entry time will be 30 mins after your trail entry time, please arrive promptly or you may be delayed seeing Santa. The grotto will be signposted and stewards will be on hand to guide you.  Your child and one adult per child will be given a wristband at the ticket check point and this will need to be shown to the staff/elf at the Grotto before entry.

 

Santa has a daily break between 6.30-7pm which means the trail entry booking times for 6pm and 6.15pm won't allow you to book for Santa.  If you would like to book to visit Santa then please book an alternative trail entry time for your chosen date.

 

Click here to book your tickets.