Welcome to the Support Centre

What items are prohibited at Hyde Park Winter Wonderland?

The following articles MUST NOT be brought into the Event. Any person attempting to bring any of the below items on site will be refused entry and their ticket will not be refunded:


Knives, Work Tools, Fireworks (including sparklers), Smoke canisters, Air-horns, Spray Paint/Cans/large marker pens, Chinese/Sky Lanterns, Handheld Communication Devices (such as radios), High Visibility Clothing, powered or unpowered Skateboards, Scooters, or Bikes, Flares (such as emergency or distress flares manufactured for legitimate military, maritime, or transport purposes), offensive weapons/potential weapons/anything adapted for such purpose, Any object/ item considered to be potentially dangerous or harmful to public safety being a single item or a potential component part for another object, Laser devices, Bottles (unless empty, non-glass)/ glass vessels/ cans- even if wrapped up as a present for a later time, Your own alcohol – even if wrapped up as a present for a later time, CS Gas Poles, Unmanned Aerial Vehicles (UACs) commonly known as “Drones” or “Remotely Piloted Aircraft”, Any article that might be used as a weapon and/or compromise public safety, Open bottles of drink/liquid (unopened and sealed bottles of water will be accepted, as will empty reusable cups and bottles), Illegal drugs, Nitrous Oxide (in any form), Drug Paraphernalia including Psychoactive Substances and Alkyl Nitrates (otherwise known as Poppers), Chairs/Stools, Banners/Flags, Sound Systems/items that can amplify sound, corrosive substances including acids and substances which are capable on application to the human body of causing hurt through corrosive action, unauthorised or counterfeit merchandise, kites, musical instruments, counterfeit or forged tickets and wristbands or an access pass of any description, unauthorised powered vehicles (motorbikes, quad bikes and buggies), any animals other than dogs (in accordance with clause 10.10). Unauthorised professional tape recorders, photography, and video equipment. Equipment considered to be professional will be permitted at the discretion of the security, any other items considered to be unsafe or potentially posing a risk to public safety and/ or security.


Any other items which we consider to be unsafe or pose a risk to public safety and/or security


Any article that is illegal, might be used as a weapon, deemed to be offensive, abusive, or compromise public safety, will be confiscated and reported to the police.