Welcome to the Support Centre

Is there a group rate available?

A 10% group discount is available to groups of 20 people or more. You can make your group booking online where you can select a group ticket which will display the discounted price. Group discounts are only available for advanced sales. You will need an entrance ticket for the event for each member of your group when purchasing attraction tickets.

 

Please note: the discount only applies to 20 people or more per attraction. This excludes Family Tickets, which already includes a built-in discount and does not apply to The Giant Wheel Private Pods/Circus VIP Boxes and Bar Ice tickets.

 

Minimum and recommended teacher to student ratios apply to different age groups:

 

  • Infants (Years 1 - 2): We require a minimum of 1 adult to every 8 children but we recommend 1 adult to every 5 children.
  • Juniors (Years 3 - 6): We require a minimum of 1 adult to every 10 children but we recommend 1 adult to every 8 children.
  • Secondary (Years 7 - 11): We require a minimum of 1 adult to every 10 children.
  • Ages 16 and over: We require a minimum of 1 adult per booking but we recommend 1 adult to every 30 children.