Welcome to the Support Centre

Why are you still ticketing the event when Covid restrictions have ended?

Whilst there aren’t currently government restrictions in place, COVID-19 has not completely gone away. In order to run the event as safely and securely as possible, we are continuing entry tickets for this year. Attendees have also provided feedback on how much they enjoyed the ticketed entry experience last year, with less wait times for rides and attractions, and more space to move about the grounds freely. We always aim to give our guests the best experience possible and so we hope by pre-booking your entry tickets this ensures a more enjoyable time.