Welcome to the Support Centre

Can I book a carer ticket?

At Hyde Park Winter Wonderland everyone in your party will need an entrance ticket prior to arriving at the event. Please do be sure to select your PA entrance ticket as well as your own if you require additional assistance whilst at the event. 


You will need to attach your supporting documentation to support your PA ticket request at the point of purchase order to proceed with your booking.



You will need to upload one of the following documentation types when checking out:


- Copy of DLA, PIP or Adult Disability Payment entitlement letter
- Evidence of registered severely sight impaired (blind)
- CredAbility Access Card (with +1 icon)
- Copy of Attendance Allowance letter
- Recognised Assistance Dog ID card
- A current and valid blue badge
- Any other relevant documentation 


If you do not have the relevant documentation or have any questions about your PA tickets, please see contact us here.