Welcome to the Support Centre

Can I book a carer ticket?

All applicants will need to purchase a festival ticket on our ticket page. If you think you are eligible for a free Personal Assistant ticket to accompany you, do not buy a ticket for them. You can apply for this on the Access Application Form.

 

Personal Assistant (PA) tickets are provided so that customers who are unable to independently attend the festival can bring along someone who can provide the support needed at no extra cost. For that reason, we advise that your Personal Assistant must be able to carry out all support roles required, such as carrying your luggage between the car park and campsite and putting up your tent. The festival does not provide staff to do this for you. Please state the name and contact details of the PA on the Access Application Form.

 

Please click here to complete the Access Application Form and request use of the accessible facilities and free Personal Assistant ticket. We will respond within 14 days from when we receive your supporting documentation. Your application isn’t approved until you receive an email from Sundown Festival.

 

Please note the closing date for applications is 5pm Thursday 10th August 2023. This closing date gives us enough time to process all applications and send out final information and accreditation before the event. We will do our best to accommodate any late applications.

 

If you have any questions while filling out the form, please contact us at access@sundownfestival.co.uk.