Welcome to the Support Centre

Is Terrible Thames accessible?

Birmingham Stage Company and Woods Silver Fleet are dedicated to improving the accessibility for all visitors to this new experience and ask that any assisted wheelchair access that is required is booked in advance. 


As the Terrible Thames boat is not a new build we cannot offer step free access during our first year of operation. A wheelchair lift and accessible bathroom facilities are scheduled to be installed in year two. Please email us for our detailed accessibility information document.


For our full and detailed information document on accessibility for our tour please click here


If you would like to notify us in advance of any access requirements on the day of your visit please email customerservices@terriblethames.com


If your query is about a booking you have made via our website please contact access@seetickets.com