The Burnt City is wheelchair accessible however we require all tickets to be purchased via Punchdrunk’s specific access enquiry line on on +44 (0)208 191 1431 or email boxoffice@punchdrunk.com. Subject to availability, you will be able to buy reduced rate tickets including a free essential companion ticket as well as find out about access stewards who can escort you through the performance, ensuring you have the best possible journey.

• You will be required to wear a mask and be on your feet for up to three hours.
• The experience is wheelchair accessible. It takes place across two levels and some areas are only accessible to wheelchair users by lift (total maximum weight limit is 400kg). There is a minimum door width of 800mm in parts of the experience.
• There are four accessible toilets in different locations across the site; one at the show entrance and three within the show world. Please note that there are no toilet facilities available in certain sections of the upper level.