Welcome to the Support Centre

What does the ticket time mean for The Enchanted Forest?

The time on your tickets is for the start of a 15-20 minute departure window for roughly 250 people, during which your tickets will be scanned, and you will be queued up, ready to board the bus as soon as it arrives. A seat on a bus departing from that allocated time is reserved for you.

 

Please aim to get to departures for the time indicated on your ticket, not earlier. The queue will move very quickly with buses in constant rotation throughout the evening.