Welcome to the Support Centre

Can I book a carer ticket?

Purchase your tickets for Tramlines via our Ticket Page. If you are applying for our PA Ticket Scheme please DO NOT purchase a ticket for the person acting as your PA as this is allocated once your application is approved by the Access Team.

 

Complete the Access Application form. Please include your valid ticket reference number and submit your supporting documents in this form. Once submitted, we will endeavour to respond within 5 working days to confirm the status of your request.

 

If your request has been accepted, you will receive a confirmation email from the Access Team. Closer to the festival we will send you an Access Information Pack which will have all the information you require about our accessible facilities. 

 

As part of your request for accessible facilities, we require a scan or digital photo of one of the following pieces of evidence:

 

  • Both sides of your Blue Badge
  • Confirmation letter showing receipt of the mobility component of PIP or DLA dated within the last 12 months
  • Document of registration as severely sight impaired (blind)
  • Recognised Assistance Dog ID card
  • Valid Access Card
  • A letter from a Doctor or Medical Professional outlining your requirement for accessible facilities dated within the past 12 months.

 

Please feel free to block-out any personal or confidential information on your supporting evidence. If you have any questions, please email access@tramlines.org.uk

 

Please note, applications will close on Friday, 23rd June 2023.