Welcome to the Support Centre

How do I book tickets for Wakehurst?

To ensure safety and reduce queues, we strongly encourage you to pre-book before visiting Wakehurst, although it is not a requirement.


Book tickets here


On arrival you will need to present: 

  • Your membership card, or email confirmation of membership if you have one. 

  • Your time slot ticket, if you have one (either on a phone or print out). 

  • If you have booked with a voucher then please ensure you bring this with you. 

  • Concessions may need to provide ID. 

  • If you have a pre-booked ticket, you will have 30 minutes from your chosen time slot to enter Wakehurst. 

  • Bicycles, tricycles, roller skates, skateboards, micro-scooters, balance bikes and other vehicles (except powered wheelchairs) must be left at the gate.

  • We encourage you to check in via the NHS QR code posters available at our entrance gates for those using the NHS COVID-19 app. 

Please maintain social distancing and don’t arrive earlier than your time slot. 

Read our coronavirus guidance page 


Before you come: 

Please do not visit the gardens if you think you have COVID-19 symptoms or are self-isolating. 

Helpful guidance to visiting during COVID-19

Only registered disability dogs are allowed in the gardens and must be on a lead — please leave your pets at home.

Please familiarise yourself with our Dos and Don'ts so that everyone can enjoy Wakehurst to its fullest.