Welcome to the Support Centre

Parental/Guardian guidance regarding safety & security

The venue is warehouse style with hard concrete surfaces throughout


There will be low lighting and very limited visibility in some areas


Supervision may be required for some activities e.g. accessing Lilo and Stitch surfboards, Alice in Wonderland misty maze and The Lion King swings


We request that Guests do not bring large bags or luggage into the venue;


There are no cloakrooms and no pram or baby buggy parking will be available, where possible please avoid bringing prams or baby buggies to the venue


Guests are liable for all personal items brought to the venue


Our event partner Snapchat will bring Disney characters and stories to life in Augmented Reality by scanning QR codes throughout the Experience. Snapchat is for 13+ years old users only and may require parental guidance.