Welcome to the Support Centre

How can I redeem my half-price Zoo tickets?

All Gold members renewing by Direct Debit automatically receive 2 half-price Zoo tickets per member. These can be redeemed online, by entering the primary member’s membership CRM ID into the Offer Code section on the admission ticket booking pages.

 

Not sure how to identify the primary member? If the purchaser of the membership is on your membership, please input the membership CRM ID of the purchaser. You can find your membership CRM ID on the front of your membership card – it’s the up to 7-digit number on the back. Should that ID not list the Zoo admission as an option for offers, your half-price Zoo ticket allocation has already been used. If the ID returns an error message, it might not be the correct ID in which case we’re encouraging you to try the ID of other members of your membership.

 

For more info on how to redeem your half-price Zoo tickets, click here.