Welcome to the Support Centre

I have bought E-Tickets from Fan to Fan but have not heard from the seller

Your seller should forward your E-tickets on to you once your purchase is complete, however please note for some events e-tickets may not be released until near the date of the event.


Your seller will keep you updated with the latest information regarding the event. If you have not heard from the seller, there is the facility to contact them via the messaging service. To access this, please log in to the resale area of your account through our website. You will then be able to contact the seller via your order.


If you have not received your tickets, please be sure to check any junk or spam filters and folders. If you have not heard from the seller three days before the event, please here.


If you have purchased digital tickets, please click here.