Welcome to the Support Centre

I want to contact customer service.

Got a question? Why not see if your question can be answered here. There is a lot of information in our knowledge base. Enter your question in the search bar to find your answer. Most questions can be answered here without the need to speak to an advisor.


If your question is not being answered, please rephrase again, making sure your question, is short, simple and avoiding specific details. Examples below:


  • Can I track my order?
  • Can I add tickets to my order?
  • When does my event take place?
  • What are the opening times?
  • Can I order a carer ticket?


If you are unable to find the answer to your question, please contact us by tracking your order and sending our team an email via the contact form and a member of our team will get back to you as soon as possible.


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