Welcome to the Support Centre
Topics
Making a Booking
My Order
Getting There
Access Info
App/Digital Information
Rides & Attractions
Trail FAQs
Things To Do
The Experience
Members
Explore Shakespeare's Homes
Getting to Slam Dunk
Trail / Palace FAQ's
Extra Info
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Cancellations / Exchanges
Ticket/Festival Info
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Making a Booking
Buying Tickets
Why can’t I proceed to payment without selecting Refund Protection?
When placing your order, if you do not wish to add Refund Protection to your order, please ensure that you tick
No, do not protect my tickets.