Welcome to the Support Centre

Do you offer reduced price tickets for those on Universal Credit?

As part of our Community Access Scheme, you can now buy reduced price tickets for Whipsnade Zoo from as little as £3 per person if you are receiving Universal Credit, Working Tax Credit, Child Tax Credit, Employment and Support Allowance, Income Support or Jobseeker’s Allowance. 


The £3 tickets are available for the whole family (under 3’s go free), from 11am every day of the week, and the current offer runs until the end of March 2023. You’ll need to bring your proof of benefit letter with you to the zoo when you buy your tickets(s) from our friendly staff at the admissions gate (this can be an electronic copy if you prefer). 

Unfortunately, we won’t be able to issue discounted tickets unless you are able to show one of the above documents (per household) as proof of eligibility. 


Click here to book your tickets.


Important notes:

  • These tickets are available 7 days a week to buy from 11am onwards
  • Regular admissions tickets, including those for anyone coming along with you, must still be booked online and in advance.
  • We’re operating a cashless system on our sites and we ask that you pay with credit or debit cards, or contactless payment methods only. 
  • Due to the popularity of this scheme, there may be queues at 11am and on busy weekends, so we suggest arriving later or visiting weekdays to minimise waiting times at our ticket booths.


Click here for more information on our community access schemes.