Welcome to the Support Centre

How long does my refund take to clear?

Once your refund has been processed, please allow 10-14 working days for a refund to clear.


Due to current events, our team is very busy. We are working as fast as we can to process your refund for you. If you have already requested a refund for an event that has cancelled, please bear with us during this time. Your request is in hand and our team will get back to you as soon as possible.