Your E-Tickets can be downloaded via the link within your confirmation email, or alternatively click here to manage your order and click Download tickets.

If you have downloaded the Winter Wonderland app, you will also be able to view your ticket in your app wallet. Please ensure that you register with the app using the same email address used to purchase your tickets. 

Your tickets can be shown on your device, they do not need to be printed.

If you don't know your reference number, please scroll down to the 'Forgotten your details?' section, where we can send you a reminder email for all your bookings.